Terms & Conditions
Effective Date: Jan 2026
Welcome to Fynora Life. By accessing or using our website, placing an order, or engaging with our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. About Fynora Life
Fynora Life is a mindful lifestyle and gifting brand offering handcrafted candles, eco-friendly gift hampers, and curated décor products. All products are thoughtfully designed and handcrafted in India.
2. Use of Website
By using this website, you confirm that:
- You are at least 18 years of age or accessing the site under parental supervision
- You will use the website for lawful purposes only
- You will not misuse, copy, or attempt to harm the website, brand, or its users
We reserve the right to refuse service or terminate access if these terms are violated.
3. Product Information & Availability
- All products are handcrafted in small batches, so slight variations in color, fragrance, and finish are natural and part of their charm
- Product images are for representation purposes; actual products may vary slightly
- Availability of products may change without notice
We reserve the right to discontinue or modify any product at any time.
4. Orders & Payments
- Orders are confirmed only after successful payment
- Prices are listed in INR unless stated otherwise and are inclusive of applicable taxes
- Payments are processed securely via trusted third-party payment gateways
- We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity
In case of order cancellation by us, a full refund will be issued.
5. Shipping & Delivery
- We ship across India. International shipping will be introduced soon
- Estimated delivery timelines are shared at checkout and may vary due to location or unforeseen circumstances
- Fynora Life is not responsible for delays caused by courier partners, natural events, or regulatory issues
Once shipped, tracking details will be shared via email or WhatsApp.
6. Returns, Replacements & Refunds
Due to the handcrafted and personal nature of our products:
- Returns are not accepted unless the product arrives damaged or defective
- Any damage or issue must be reported within 48 hours of delivery with clear photos or videos
- Approved cases will be replaced or resolved promptly
Customised or personalised products are non-returnable and non-refundable.
7. Custom & Corporate Orders
- Custom and bulk orders require advance confirmation and payment
- Lead times vary depending on order size and customisation
- Once approved, custom orders cannot be modified or cancelled
Corporate gifting orders may be subject to separate agreements.
8. Candle Safety Disclaimer
Our candles are crafted with care, but safe usage is the customer’s responsibility:
- Never leave a burning candle unattended
- Keep away from children, pets, flammable items, and drafts
- Trim wick to ¼ inch before each use
Fynora Life is not liable for damage or injury caused by improper use of candles.
9. Intellectual Property
All content on this website—including text, images, logos, designs, and branding—is the intellectual property of Fynora Life and may not be copied, reproduced, or used without written permission.
10. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect and protect your personal data.
11. Limitation of Liability
Fynora Life shall not be liable for:
- Indirect, incidental, or consequential damages
- Allergic reactions due to fragrance sensitivity (please review product descriptions carefully)
- Delays or losses beyond our reasonable control
Our liability, if any, shall not exceed the value of the product purchased.
12. Force Majeure
We shall not be held responsible for failure or delay in performance due to events beyond our control, including natural disasters, strikes, pandemics, or government restrictions.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in India.
14. Changes to Terms
Fynora Life reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.
15. Contact Information
For any questions, concerns, or support, please contact us:
📧 Email: hello@fynoralife.com
📍 Location: India
📱 Instagram: @fynoralife
🌿 Thank you for choosing Fynora Life. Every purchase supports mindful living, sustainable craftsmanship, and light created with intention.
